To delight our customers, enhance our stakeholders' social and economic well-being and continuously expand our-market share by aligning our training with industry best-practice benchmarks and providing world class quality education and training through modern and conducive learning environments
QUALITY POLICY STATEMENT
We will listen to our customers and strive to deliver uncompromisingly high quality services to meet their needs and expectations.
We will communicate the vision and objectives of our organization and aim to achieve them through leadership, teamwork and accountability.
We will entrust our people with responsibility at all levels, encourage them to realize their potential, promote them on merit and recognize their contributions to the success of the organization.
We will manage our activities as a system of interrelated processes and measure their effectiveness against the organization's objectives.
We will continually improve our organization's overall performance by striving to meet increasingly challenging targets for all our processes and by reviewing the effectiveness of our quality management system.
We will use our experience, logic and intuition to make effective decisions based on data collected from our customers, our market and our industry.
We will establish partnerships with our suppliers to enhance responsiveness to changing market conditions and to create value for our customers.
We will conduct our business in accordance with statutory and regulatory requirements.
To be recognized as Africa’s center of excellence, role model and authority in education and training.